Your Questions, Answered
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A 5-minute grace period is permitted for all mat-based classes.
For 437 Elevate Reformer and 30:15, late entry is not permitted under any circumstances. Due to the nature of these classes and the use of equipment, it is not safe for instructors to leave the room once class has begun.
Instructors reserve the right to begin class on time and may choose whether or not to wait for all registered attendees.
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Studio Directions
We are located inside the Carolina Core Professional Center, a large brick building by the lake.
The best place to park is near the coffee shop or the picnic tables.
Enter through the glass double doors. If the doors are locked, please call for the access code.
Once inside, walk left through the building. You will pass the main lobby—continue around the corner where you’ll see a hair salon, Go Forth Coffee, and a fish aquarium.
We are located directly across from the aquarium under the name elleses, Suite 121.
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Cancellation & No-Show Policy
Clients must cancel their class at least 2 hours prior to the scheduled start time. Cancellations made within this window will be considered a no-show.
No-shows will be charged accordingly:
Members will be charged 50% of the drop-in rate
Class pack and drop-in clients will be charged the full drop-in rate
If you are experiencing issues canceling your class, please email the studio prior to the 2-hour window to avoid charges.
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Download our scheduling app, Acuity.
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Collaboration Inquiries
Please include your name or business name and your collaboration idea in the subject line of your email.
In your message, please provide the following details:
Preferred date
Duration of the event or session
Equipment needs (if any)
Expected attendance
Location (in-studio or off-site)
Theme or concept
Full address (if off-site)
Once we receive your inquiry, we will provide a quote. From there, we can discuss and negotiate pricing based on your needs and scope of the collaboration.
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At Love, Sai Studios, we are committed to developing instructors from within our community. We prioritize hiring individuals who are actively growing within the studio and are aligned with our values, training approach, and overall vision.
Our founder, Ysabella Dulla, believes that the Love, Sai Pilates and Strength method is truly one of a kind. Because of this, we intentionally invest in training instructors in-house to ensure they fully understand, embody, and confidently teach the method.
We are looking for individuals who are not only passionate about movement, but who are also committed to learning, growing, and helping share her pilates and strength method with others.